Management of Performance and Potential

Presentation

Performance and potential management is a key area of study for the management of organizations. Their strategic success and their competitive ability depend on it. It is an organizational process that involves several aspects; not only the people, their contribution to the organization, but also the organizational structure, technology, etc. Performance management, through performance standards and values resulting from the organization's strategy and values, encourages the improvement of employee processes, activities and results.

Part of this Programme

Human Resources Management

Level of Qualification|Semesters|ECTS

| Semestral | 7

Year | Type of course unit | Language

3 |Mandatory |Português

Code

ULHT38-7138

Recommended complementary curricular units

Principles of human resources management, Role analysis, Recruitment and selection, Training and development.

Prerequisites and co-requisites

n/a

Professional Internship

Não

Syllabus

Performance Management - General Framework: From Evaluation to Performance Management - Evolution of the concept;
Performance Appraisal Analysis in the traditional plan;
Future Performance Strategies - A New Approach;
Effectiveness of a Performance Management System;
Characteristics of a Performance Management System;
Errors in Performance Analysis systems.
Instruments and sources of performance analysis.
The various methods of performance appraisal;
Behavior-oriented assessment methods: graphical scale, BARS, assessment centers, etc.
Results-oriented assessment methods: objective management, balanced scorecard;
Sources of evaluation;
Design and application of a Performance Management System;
The stages of a Performance Management System;
Performance Management and Potential;
Study and analysis of models.

Objectives

Sensitize students to the importance of Performance and Potential Management as a tool for Organizational Management.
Empower students with the skills needed to design and implement a Performance and Potential Management system, taking into account personal development as well as improving organizational outcomes.

Skills:

• Self critical analysis;
• Ability to use performance analysis tools and employees' potential recognition;
• Ability to use performance analysis tools and employees' potential recognition;
• results orientation;assessment and recognition of employees

Competency Management,

• assessment of the importance of the performance management system for organizational effectiveness;
• implementation of information gathering and processing operations.

Teaching methodologies and assessment

Theoretical and practical classes are taught in which the theories are explained through association with experiences in companies. Theoretical expositions, the discussion of obligatory readings aim to stimulate critical thinking. Research work in the area that will be presented and discussed in one of the last sessions, where the student should demonstrate all the knowledge acquired throughout the semester. The evaluation through a final exam. In both cases, the student must have a grade equal to or greater than ten. The performance evaluation comprises: the presence of students in at least 75% of classes and active participation in them, which will be rated with 20%. 50% set aside for continuous evaluation.

References

Bacal, Robert (2015). Manager´s Guide to Performance Management.  A pratical Introduction. 2ªEd. Kogan Page. Great Britain. 

Câmara, Pedro (2015). Manual de Gestão e Avaliação de Desempenho. Lisboa. 2ªEd. RH Editora.

Caetano, António (2008). Avaliação de Desempenho. O principal que avaliadores e avaliados precisam saber. Ed. Livros Horizonte.

Pulakos, E.D. & Mueller-Hanson, R.A. (2018). Transforming Performance Management to Drive

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