Class Academic and Professional Competences in Tourism

For an adequate transition and effective integration into the academic context, it is essential that students know, anticipate and reflect on a set of new challenges that this new stage of their lives holds and understand the context, strategies and support structures that are presented to them. On the other hand, the tourism constellation itself imbues a vast number of activities to which specific skills essential to the performance of the function should be applied.  In an increasingly competitive society, it is intended that the student identifies and develops the necessary skills to be used in tourism and hospitality, especially in the post-covid 19 context.

To this end, the pedagogical techniques adopted were group dynamics, individual reflection, guided readings, and public presentations of work, developed in randomly formed and rotating groups.

1) Evolution and different perspectives on the concept of competences.
2. definition of competences according to various authors
3 Developing personal and academic competences in the context of higher education in tourism.
4.Transition to higher education: challenges, differences, expectations and philosophy.
5. Planning and personal organisation in higher education: study methods and techniques. Learning styles.
6. Managing personal and interpersonal behaviour.
7. Acquiring, producing and communicating knowledge.

8. integration into the labour market: how to write a CV and motivation letter.

During the course of the theoretical classes, several thematic seminars will be held. The Flipped Classroom methodology will also be applied through group work to solve problems, case studies and peer learning.

Moura, A. A., Mira, M. D. R. C., & Costa, V. N. (2021). Soft Skills vs. Hard Skills in Tourism: Anything Else?. In Handbook of Research on Human Capital and People Management in the Tourism Industry (pp. 41-72). IGI Global.

Neves , J.G.,Garrido,M.&Simões,E. (2008).Manual de Competências Pessoais, Interpessoais e Instrumentais. Lisboa Edições Sílabo. 

O¿Rourke, R. K., Mayo, F. B., & Kline, S. F. (2021). Teaching Etiquette to Students in Hospitality and Tourism Programs. Journal of Hospitality & Tourism Research, 45(5), 858-861.

Rosário, P., Núñez, J. C., & González-Pienda, J. (2019). Cartas do Gervásio ao seu umbigo. Almedina.

Smale, B. & Fowlie, J. (2009). How to succeed at the university: an essential guide to academic skills and personal development. London: Sage Publications