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Presentation
Presentation
The CU of Technical English for Tourism 2 aims to:
Foster students' critical thinking, as well as the command of vocabular, language skills and fluency in English.
Develop students' effective and idiomatic oral and written expression, using suitable vocabulary and language skills.
Practice professional communication in English, in contexts pertaining to organizations in the Tourism area.
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Class from course
Class from course
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Degree | Semesters | ECTS
Degree | Semesters | ECTS
Bachelor | Semestral | 3
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Year | Nature | Language
Year | Nature | Language
1 | Mandatory | Português
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Code
Code
ULHT225-22955
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Prerequisites and corequisites
Prerequisites and corequisites
Not applicable
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Professional Internship
Professional Internship
Não
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Syllabus
Syllabus
1. Types of tourism.
2. Skills for tourism. Management and marketing in the tourism industry.
3. Tourism destinations.
4. Heritage and cultural tourism.
5. Speaking on the phone - dealing with inquiries and complaints.
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Objectives
Objectives
The main competences to acquire/develop are:
The ability to communicate in English fluently, clearly and effectively;
The ability to discuss and write about areas in the tourism industry, namely to describe tourism attractions and destinations.
The ability to interact with clients in the field of tourism, on the phone and in person, effectively and politely, dealing effectively with inquiries and problems.
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Teaching methodologies and assessment
Teaching methodologies and assessment
Interactive lecture. Short lecture times associated with audiovisual resources and demonstrations (real or simulations and recordings), individual and small group activities, debates. Such an exhibition will stimulate students to think, debate ideas, collaborate with each other and develop deep learning.
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References
References
- Barker, A. (2022). Improve your communication skills: how to build trust, be heard and communicate with confidence. 6th ed. London: Kogan Page.
- Bolen, J. (2021). English for Tourism Vocabulary Builder.
- Martinez-Cabeza, M.A. & Espínola Rosillo, M.C. (2022). English for Tourism Studies. Granada: Universidad de Granada.
- Morris, C. (2018). Flash on English for Tourism. 2nd Ed., Eli Publishing.
- Strutt, P. (2013). English for International Tourism - Intermediate. New Edition. Harlow: Pearson Education
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Office Hours
Office Hours
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Mobility
Mobility
No
