Class Operations Management

The Operations Management UC aims to ensure a framework for the ability to obtain the basic concepts for Operations Management, meaning that companies need to optimize their operations, thus ensuring the ability to efficiently plan, request, control, and coordinate resources necessary to produce a company's goods and services.

• Introduction to Operations Management (O1)
• Operations Management and Competitiveness (O1)
• Product and Processes Design (O2)
• Supply Chain Management (O2)
• Quality Management (O2)
• Just-in-time System and Lean Philosophy (O2/O3)
• Transportation Management (O3) 

The innovative methodologies to support the teaching-learning process will include:
Problem-Based Learning which involves presenting students with complex problems that require them to apply management operations concepts and principles to solve them. Students work in groups to analyze the problem, develop solutions, and present their findings to the class (during the II Annual Conference of Operations in Motion - Lusófona University),

Flipped Classroom based on learning the basic concepts of management operations outside of class through field trips. Class time is then used for hands-on activities, group work, and problem-solving,

and Gamification which involves incorporating game elements into the learning process to make it more engaging and interactive. During the semester, students can earn points or badges for completing assignments or participating in class activities.

1. Achahchah, M. - Lean Transportation Management - Using Logistics as a Strategic Differentiator. 1st Ed. New York: Routledge, 2019. Ebook. ISBN: 978-1-138-59227-8
2. Stevenson, W.J. - Operations Management. 13th Ed. McGraw-Hill Education, 2018. Ebook. ISBN: 1259667472
3. Carvalho, J.C. - Logística e Gestão da Cadeia de Abastecimento. Edições Sílabo, 2020. ISBN 9789895610853
4. Heizer, J., Render, B. & Munson, C. (2017). Operations Management: Sustainability and Supply Chain Management, Global Edition (12^th edition). Pearson. ISBN: 978-1-292-14863-2
5. Jacobs, F. & Chase, R. (2020). Operations and Supply Chain Management (16th edition). McGraw-Hill. ISBN: 9780070172265.