O conteúdo programático destina-se a dotar os profissionais de conhecimentos e competências que lhes permitam desempenhar funções em diferentes áreas da atividade empresarial, nomeadamente: gestão dos processos organizacionais, melhoria contínua dos métodos de trabalho para aumentar a produtividade, avaliação e otimização de indicadores de desempenho, desenho de estratégias adequadas de governo societário, gestão do ciclo de vida dos ativos de forma mais eficaz, avaliação e minimização dos riscos estratégicos e operacionais, entre outros.
PROGRAMA
Corporate Strategy and Governance
- Corporate Mission, Vision, Values and Policies
- Strategy planning and deployment (Hoshin Kanri)
- Stakeholders management
- Corporate governance and business ethics
- Leadership and corporate culture
Risk Management & Business Continuity Plan
- ISO 31000 and ISO 22301 standards
- Business impact analysis & business continuity planning
- Risk management procedure
- Risk assessment techniques
- Operational risk management
Entrepeneurship & Innovation Management
- Entrepreneurship theory and Innovation management
- Learning organization
- Product-market research based on lean start-up
- Creativity and the Voice of the Customer
- New Product/Service Development
Operations & Flow Management
- Value Stream Management
- Enterprise Resource Planning
- Work study methods
- SMED
- Production flow and logistics flows
- Operational efficiency
- Balancing of production/assembly lines
Logistics & SCM
- Logistics strategy and supply chain integration
- Procurement and purchasing
- Planning and controlling SC flows
- Demand and capacity management
- Customer Relationship Management
- Inventory management
Lean Process Management
- Systems theory and process approach
- Process mapping techniques
- Redesign of business processes
- The BPM cycle and its phases
- Value-added analysis of a business process
- Control and monitoring of processes
Reliability & Assets Management
- Asset management systems (ISO 55001)
- Maintenance planning and scheduling
- Spare parts optimization
- Autonomous maintenance
- Total productive Maintenance (TPM)
- KK for maintenance
TQM & Enterprise Excellence
- TQM & Excellence Models
- EFQM Model
- Quality Management Systems (ISO 9001 & ISO 9004)
- Integrated management systems
- Audits to management systems
Lean Management & Six Sigma Methodologies
- Daily Kaizen
- Lean, Six Sigma, and Theory of Constraints (TLS)
- DMAIC methodology
- Design for Lean Six Sigma
- Shingo Model + KBS (Kaizen Business System)
Green and Business Sustainability
- Lean & Green
- Environmental management systems (ISO 14001)
- Business sustainability management
- Corporate social accountability
- Lean Safety
