Docente
João Reis

Resume

I am a Defense Logistics professional and an Assistant Professor with Habilitation in Management at Lusófona University. Recognized by the Stanford-Elsevier ranking as one of the top 2% of scientists worldwide, I drive scientific research through my work at the Research Center for Asset Management and Systems Engineering (RCM2+) and the Research Unit for Governance, Competitiveness, and Public Policy (GOVCOPP). In addition to mentoring the next generation of researchers and students, I advance knowledge in political-military affairs and technological innovation. My contributions strive to enhance global security, sustainable development, and evidence-based policymaking, helping to shape a more secure and resilient future.

Graus

• Mestrado
  Gestão
• Licenciatura
  Gestão
• Licenciatura
  Ciências Militares
• Mestrado
  Ciências Militares
• Doutoramento
  Engenharia e Gestão Industrial
• Título de especialista
  Operações Militares (subárea Logística Militar) e Técnicas e Tecnologias Militares
• Doutoramento
  Ciência Política
• Doutoramento
  Ciências Militares
• Título de Agregado
  Gestão

Publicações

Journal article

• 2024-12, European union defense and security strategy for space and ground-based systems against hybrid threats, Acta Astronautica
• 2024-09-28, Artificial Intelligence in Auditing: A Conceptual Framework for Auditing Practices, Administrative Sciences
• 2024-09, Prediction maintenance based on vibration analysis and deep learning — A case study of a drying press supported on a Hidden Markov Model, Applied Soft Computing
• 2024-07-30, Enhancing equity, diversity and inclusion in the European Union military schools and academies through collaborative initiatives and gender policy reform, European Journal of Education
• 2024-07-15, EU space security–An 8-Step online discourse analysis to decode hybrid threats, PLOS ONE
• 2024-06-11, Auditors in the digital age: a systematic literature review, Digital Transformation and Society
• 2024-06, Customer service through AI-Powered human-robot relationships: Where are we now? The case of Henn na cafe, Japan, Technology in Society
• 2024-01, Socioenvironmental assessment and application process for IOT: A comprehensive approach, Journal of Cleaner Production
• 2024, Servitization in Digital Age: A Systematic Literature Review, Procedia Computer Science
• 2024, Customer Service with AI-Powered Human-Robot Collaboration (HRC): A Literature Review, Procedia Computer Science
• 2023-12-01, Exploring Applications and Practical Examples by Streamlining Material Requirements Planning (MRP) with Python, Logistics
• 2023-11, A Systematic Literature Review on the Application of Automation in Logistics, Logistics
• 2023-09-25, Exploring Gender Perspectives Among Gendarmerie and Army Cadets at the Portuguese Military Academy: A Comprehensive Analysis, Sexuality & Culture
• 2023-09-24, The implementation of the Women, Peace and Security (WPS) agenda in the European Gendarmerie Forces, International Journal of Police Science & Management
• 2023-04-21, Artificial Intelligence and disruptive technologies in Service Systems: a bibliometric analysis, International Journal of Innovation and Technology Management
• 2023-04-15, User communities: from nice-to-have to must-have, Journal of Innovation and Entrepreneurship
• 2023-02-21, Online Monitoring of Sensor Calibration Status to Support Condition-Based Maintenance, Sensors
• 2023-01, Digital transformation: A meta-review and guidelines for future research, Heliyon
• 2022-12-19, Artificial Intelligence Trends and Applications in Service Systems, Applied Sciences
• 2022-12-09, Quintuple Helix Innovation Model for the European Union Defense Industry—An Empirical Research, Sustainability
• 2022-10-12, Green Defense Industries in the European Union: The Case of the Battle Dress Uniform for Circular Economy, Sustainability
• 2022-08, Where Are Smart Cities Heading? A Meta-Review and Guidelines for Future Research, Applied Sciences
• 2022-06, A Conceptual Model Proposal to Assess the Effectiveness of IoT in Sustainability Orientation in Manufacturing Industry: An Environmental and Social Focus, Applied Sciences
• 2022-05, Using Lean to Improve Operational Performance in a Retail Store and E-Commerce Service: A Portuguese Case Study, Sustainability
• 2022-05, Fintechs and Institutions: A Systematic Literature Review and Future Research Agenda, Journal of Theoretical and Applied Electronic Commerce Research
• 2022-02-15, A Igualdade de Género na União Europeia: a implementação da agenda mulheres, paz e segurança, RISTI - Revista Ibérica de Sistemas e Tecnologias de Informação Iberian Journal of Information Systems and Technologies
• 2022-02, United Nations (UN) Disaster Risk Reduction Framework: Case Study of the Portuguese Army on UN Challenges in the Context of Sustainable Risk Mitigation, Sustainability
• 2022-01-31, Defence industries and open innovation: ways to increase military capabilities of the Portuguese ground forces, Defence Studies
• 2022, Gender Equality in the European Union: the implementation of the women, peace, and security agenda,A Igualdade de Género na União Europeia: a implementação da agenda mulheres, paz e segurança, RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao
• 2021-11-12, Neverland or Tomorrowland? Addressing (In)compatibility among the SDG Pillars in Europe, International Journal of Environmental Research and Public Health
• 2021-11, Civil-Military Cooperation: Integrated Logistics in Response to the COVID-19 Crisis, Logistics
• 2021-08, Maintenance Prediction through Sensing Using Hidden Markov Models—A Case Study, Applied Sciences
• 2021-06-25, Quality of Work Life According to Walton’s Model: Case Study of the Higher Institute of Defense Studies of Mozambique, Social Sciences
• 2021-05, High-Tech Defense Industries: Developing Autonomous Intelligent Systems, Applied Sciences
• 2021-04, The Role of Industry 4.0 and BPMN in the Arise of Condition-Based and Predictive Maintenance: A Case Study in the Automotive Industry, Applied Sciences
• 2021-03, Two Sides of the Same Coin. University-Industry Collaboration and Open Innovation as Enhancers of Firm Performance, Sustainability
• 2021-03, Counterintelligence Technologies: An Exploratory Case Study of Preliminary Credibility Assessment Screening System in the Afghan National Defense and Security Forces, Information
• 2021-03, Circular Economy and Internet of Things: Mapping Science of Case Studies in Manufacturing Industry, Sustainability
• 2021-01-06, Politics, Power, and Influence: Defense Industries in the Post-Cold War, Social Sciences
• 2021, Using a Systematic Literature Review to Build a Framework for University-Industry Linkages using Open Innovation, Procedia Computer Science
• 2021, The path to digital transformation: Overcoming prejudice in the digital era with service operations, International Journal of Services and Operations Management
• 2021, Social networks in personnel selection: profile features analyzed and issues faced by hiring professionals, Procedia Computer Science
• 2021, Influence of artificial intelligence on public employment and its impact on politics: a systematic literature review, Brazilian Journal of Operations & Production Management
• 2021, Industrial Engineering and Operations Management a view from IJCIEOM 2020-2021, Brazilian Journal of Operations & Production Management
• 2021, Exploratory Theoretical Model for the Implementation of Electric Vehicles: The Case Study of the Portuguese Army,Desenvolvimento de um Modelo Teórico–Conceptual para Implementação de Veículos Elétricos: Estudo de Caso do Exército Português, RISTI - Revista Iberica de Sistemas e Tecnologias de Informacao
• 2021, Democracy and the challenges of globalisation: a theoretical framework, Sri Lanka Journal of Social Sciences
• 2020-11-16, Artificial Intelligence Research and Its Contributions to the European Union’s Political Governance: Comparative Study between Member States, Social Sciences
• 2020-11, Service robots in the hospitality industry: The case of Henn-na hotel, Japan, Technology in Society
• 2020-08, Impact of Artificial Intelligence Research on Politics of the European Union Member States: The Case Study of Portugal, Sustainability
• 2020-04, Selecting talent using social networks: A mixed-methods study, Heliyon
• 2020-02, Sustainable economies: Using a macro-economic model to predict how the default rate is affected under economic stress scenarios, Sustainable Futures
• 2020, The path to digital transformation: overcoming prejudice in the digital era with service operations, International Journal of Services and Operations Management
• 2020, Counterintelligence in Afghanistan: Preliminary credibility assessment screening system, Advances in Military Technology
• 2019-10-04, Gender Inequalities in the Military Service: A Systematic Literature Review, Sexuality & Culture
• 2019, Implementing electric vehicles in public services: a case study research, International Journal of Electric and Hybrid Vehicles
• 2019, Exploring Opportunities for Artificial Emotional Intelligence in Service Production Systems, IFAC-PapersOnLine
• 2019, Addressing Service Failure and Recovery in Digital Service Systems: Opportunities and Challenges, Journal of Reviews on Global Economics
• 2018-11-02, Service failure and recovery in technology-based business networks, International Journal of Quality and Service Sciences
• 2018-07, Multichannel service failure and recovery in a O2O era: A qualitative multi-method research in the banking services industry, International Journal of Production Economics
• 2018, Omni-channel Service Architectures in a Technology-based Business Network: An Empirical Insight
• 2017, Omni-channel Service Operations: Building Technology-based Business Networks, IEEE International Conference on Service Operations and Logistics, and Informatics (SOLI)
• 2012, Desenho e controlo de serviços multicanal: Um estudo de caso de um banco português, Revista Portuguesa E Brasileira de Gestão

Book

• 2024, Driving Quality Management and Sustainability in VUCA Environments
• 2023, Military Gender Studies (MGS) Army Handbook, 1, Paulo Machado; Sofia Menezes; Reis, João; Ana Romão; Ramona-Elena Herman; Stefania Bumbuc; Isabela-Anda Dragomir; et al, 5 Livros
• 2022, NATO Mission Iraq-Advisor Handbook, João Carlos Gonçalves dos Reis
• 2022, Industrial Engineering and Operations Management, João Carlos Gonçalves dos Reis, Springer International Publishing
• 2021, Industrial Engineering and Operations Management, Antônio Márcio Tavares Thomé; Rafael Garcia Barbastefano; Luiz Felipe Scavarda; João Carlos Gonçalves dos Reis; Marlene Paula Castro Amorim, Springer International Publishing
• 2020, Industrial Engineering and Operations Management, Reis, João, Springer International Publishing
• 2019, Industrial Engineering and Operations Management II, João Reis; Sandra Pinelas; Nuno Melão, Springer International Publishing
• 2019, Industrial Engineering and Operations Management I, João Reis; Sandra Pinelas; Nuno Melão, Springer International Publishing
• 2017, New ways to deal with omni-channel services: Opening the door to synergies, or problems in the horizon?, Reis, J.; Amorim, M.; Melão, N.
• 2015, Disclosing paths for multi-channel service research: A contemporaneous phenomenon and guidelines for future investigations, Reis, J.; Amorim, M.; Melão, N.

Book chapter

• 2024, Unmanned Aerial Systems: A Systematic Literature Review
• 2024, Sustainable Transport: A Systematic Literature Review
• 2024, Sustainable Crowdfunding: Value-Adding or Greenwashing?
• 2024, Improving Regulations for Automated Design Checking Through Decision Analysis Good Practices: A Conceptual Application to the Construction Sector
• 2023, Towards Digital Transformation: A Case Study to Identify and Mitigate COVID-19 in the Retail Industry
• 2023, Socioenvironmental Effectiveness of IoT: Structure and Elements of a Proposal Assessment Tool
• 2023, Artificial Intelligence in Supply Chain Management: A Systematic Literature Review and Guidelines for Future Research
• 2022, Technological Disruption in Grocery Retail: An Overview of the Last Decade (2012–2021), Springer International Publishing
• 2022, Chosen Aspects of Cultural Awareness Training in the Military. Case Study of Polish Troops’ Training in the years 2003–2020
• 2021, Public Transport Systems and its Impact on Sustainable Smart Cities: A Systematic Review
• 2021, Open Innovation and User-Community as Enhancers of Sustainable Innovation Ecosystems
• 2021, Eco-Innovation and Digital Transformation Relationship: Circular Economy as a Focal Point
• 2021, Cleaner Production with Economic and Environmental Assessment: A Case Study in an Aeronautical Workshop
• 2020, Service Robots in the Hospitality Industry: An Exploratory Literature Review
• 2020, Geopolitical Perspective on the Sea: Key Highlights from the Past and for the Future, Springer Singapore
• 2020, Digitalization: A Literature Review and Research Agenda
• 2020, Cultural Awareness for Civilian-Military Cooperation in Sub-Saharan Africa, Springer Singapore
• 2020, Artificial Intelligence in Service Delivery Systems: A Systematic Literature Review

Edited book

• 2023, IPS

Conference paper

• Circular economy and sustainability in industry 5.0 – A research agenda (aceito), 5th International Conference on Quality Innovation and Sustainability – ICQIS2024, in Lisbon, Portugal.
• 2021-11, EXPLORING THE IMPORTANCE OF ADDRESSING E-PROFESSIONALISM COMPETENCIES IN THE EDUCATION OF YOUNG PROFESSIONALS
• 2021, Preface
• 2020, Preface
• 2019, Preface
• 2019, Preface
• 2017-09, Omni-channel service operations: Building technology-based business networks

Other output

• 2021-06, Technological Evolution in Grocery Retail: A Systematic Literature Review
• 2021-06, Impacts of COVID-19 in Retail: A Case Study Research
• 2021-03, The Influence of COVID-19 in Retail: A Systematic Literature Review
• 2020-06, Using Social Networks in Personnel Selection: A Survey of Human Resource Professionals
• 2020-06, Robotic Services in Smart Cities: An Exploratory Literature Review
• 2020-05-09, Military Training Mission in Iraq: An Exploratory Case Study Research
• 2020-01-09, Empirical Analysis of Call Center Load & Service Level for Shift Planning
• 2020-01-09, Artificial Intelligence Theory in Service Management
• 2019-06, The Portuguese Special Operations Forces as Instrument of Foreign Policy: The Case Study of Afghanistan
• 2019-06, The Obstacles Women Face in Gaining Access to Special Operations Forces
• 2019-06, Impacts of Artificial Intelligence on Public Administration: A Systematic Literature Review
• 2018, Digital Transformation: A Literature Review and Guidelines for Future Research