Docente
Márcia R. C. Santos

Resume

Márcia Santos (PhD in Management) is a researcher at the Business Research Unit (BRU) and also at Information Sciences, Technologies and Architecture Research Center (ISTAR-IUL), both research centers at the Iscte-Instituto Universitário de Lisboa, Portugal. Her research interests include Accounting, Tax, Management, Risk, Business Intelligence and Data Analytics applied to organizations' challenges to enable them to make more-informed management decisions such as in Reputation, Human-resources, Performance, Social-Impact, both in nonprofit and for-profit sectors. She has conducted research on the social economy for more than 10 years and published related academic articles in international peer-reviewed journals. She received and managed a grant from the Institute of Management Accountants (IMA) funding a social economy research project in 2017. She was awarded an Honourable Mention by the Social Economy Cooperative (CASES) for her doctoral (PhD) thesis on social economy management in 2019. She also coordinated the coronavirus disease-19 national survey of Portugal’s social economy during the pandemic conducted by the Instituto Politécnico de Setúbal (IPS). The results were disseminated through the national media in 2020 and 2021. A book chapter on the survey’s results had been issued previously under the title ‘Financial Capacity During a Pandemic Crisis: Insights from the Nonprofit Sector’. She also co-authored a book published in 2021 about management and sustainability, which includes a free dashboard for readers. Her research on social economy organisation (SEO) management theory recently was summarised in a paper, ‘Developing a Vulnerability-Based Conceptual Model for Managing Risk in Nonprofit Projects: a Multicase Study in a European Country’. This article was published in Public Management Review (IF=5.898), while other related academic papers have appeared in nonprofit journals (e.g. Voluntas IF=2.468). These publications have stimulated an on-going discussion of nonprofit risk management as a new paradigm for running and assessing social projects. Ms Santos teaches courses at various higher education institutions: ISCTE-IUL since 2017, the IPS since 2019 and the Instituto Politécnico de Santarém since 2022. She has been put in charge of the IPS’s master-level classes, including managing and coordinating the faculty team. Her academic duties in the programme further comprise the orientation and co-orientation of young researchers writing their master’s theses, which currently includes guiding five graduate students. She has been a member of the Conference Organisation and Programme Committee of the Workshop on Information and Communications Technology for Auditing and Accounting/Conferência Ibérica de Sistemas y Tecnologías de Información since 2019. She regularly takes part in the paper review process and conference organisation panels. In 2017, she further participated as a consultant representing Portugal data collection and report phase in a global project coordinated by Beijing Normal University in China, which focused on characterising multiple countries’ social economy. For the last 10 years, she has also worked for Deloitte as a manager, where she has led multicultural teams in an international business environment and strengthened her management, training, communication, motivational and leadership skills.

Graus

• Licenciatura
  Bsc in Management
• Mestrado
  Msc in Accounting
• Doutoramento
  PhD in Management

Publicações

Journal article

• 2024-02-01, Future VAT Regime for Financial Services from a Stakeholder Perspective: Analysis of the European Commission 2020 Public Consultation’s Position Papers, EC Tax Review
• 2023-12, The Role of the Energy Sector in Contributing to Sustainability Development Goals: A Text Mining Analysis of Literature, Energies
• 2023-08-22, Unveiling management trends in the public sector: A literature review and research agenda, Central European Journal of Public Policy
• 2023-08, The Circular Economy in Corporate Reporting: Text Mining of Energy Companies’ Management Reports, Energies
• 2022-01-04, How has the literature contributed to creating effective risk management policies in nonprofit organisations?, International Journal of Risk Assessment and Management
• 2022, COVID-19-Related Studies of Nonprofit Management: A Critical Review and Research Agenda, Voluntas
• 2021-08-31, Developing a vulnerability-based conceptual model for managing risk in non-profit projects: a multicase study in a European country, Public Management Review
• 2021, How has the literature contributed to creating effective risk management policies in nonprofit organisations, International Journal of Risk Assessment and Management
• 2019-01-10, Unveiling research trends for organizational reputation in the nonprofit sector, Voluntas
• 2014, Contabilidade de gestão no terceiro setor: estudo empírico em instituições particulares de solidariedade social, Tourism and Management Studies

Book

• 2021, O Valor e a Sustentabilidade Financeira, Teixeira, N.; Silva Ribeiro, J.; Santos, M.; Pardal, P., Sílabo

Book chapter

• 2022, Sources of Funding for MSMEs in Developing Countries, Success Cases in Africa
• 2022, Community-Based Savings Groups, An Alternative Model for Resilience
• 2022, Blended Learning Compared to Online Learning in Business, Management, and Accounting Education, A Bibliometric Analysis and Literature Review
• 2021, Financial capacity during a pandemic crisis: Insights from the non-profit sector, Handbook of Research on Financial Management During Economic Downturn and Recovery, IGI Global
• 2014, Nonprofit management research: teams, design and recent topic trends, Contemporary Issues in Tourism & Management Studies, 1, UALg ESGHT

Conference paper

• 2022, Modelo preditivo das insolvências: O contributo da auditoria financeira externa, 2022 17th Iberian Conference on Information Systems and Technologies (CISTI)
• 2022, A Digital Tool to Teach Circular Economy. An Outlook about Consumption Module in DiGiTOOL to CE, IV Scientific-Pedagogical Journeys of Innovation and Sustainability Mobility and Circularity: Smart and Sustainable Territories
• 2021, ACCOUNTABILITY AND TRANSPARENCY IN THE NONPROFITS: EVIDENCE FROM ONLINE CROWDFUNDING DURING COVID-19 PANDEMIC, EMAN 2021 Conference Proceedings
• 2018, How tax audit and tax advisory can benefit from big data analytics tools data analysis and processing in relational databases using SQL Server and Power Pivot & Power View in Excel, 2018 13th Iberian Conference on Information Systems and Technologies (CISTI)
• 2014, Nonprofit organizations: in what extent is internet being used to (re)connect stakeholders and organizations? An empirical study in Portuguese Foundations, ARNOVA Conference 2014

Other output

• 2022, Predicting insolvencies: the contribution of the external financial audit, 2022 17th Iberian Conference on Information Systems and Technologies (CISTI)
• 2022, A Digital Tool to Teach Circular Economy. An Outlook about Consumption Module in DiGiTOOL to CE, IV Scientific-Pedagogical Journeys of Innovation and Sustainability Mobility and Circularity: Smart and Sustainable Territories
• 2021, FINANCIAL RETURN OF CROWDFUNDING PLATFORMS: ARE FUNDING TRENDS AND SUCCESS RATES CHANGING IN THE COVID-19 ERA?, 5TH International Scientific Conference on Economics and Management – EMAN 2021
• 2021, ACCOUNTABILITY AND TRANSPARENCY IN THE NONPROFITS: EVIDENCE FROM ONLINE CROWDFUNDING DURING COVID-19 PANDEMIC, 5TH International Scientific Conference on Economics and Management – EMAN 2021
• 2020, ECONOMIA SOCIAL EM PORTUGAL: NO CONTEXTO DA COVID-19 - Resultados 1.º INQUÉRITO, Congress XII International Congress on Teaching Cases Related to Public and Nonprofit Marketing
• 2018, How tax audit and tax advisory can benefit from big data analytics tools data analysis and processing in relational databases using SQL Server and Power Pivot & Power View in Excel, 2018 13th Iberian Conference on Information Systems and Technologies (CISTI)
• 2017, Geração de conhecimento a partir de dados não estruturados - Identificação de tendências na investigação da reputação no terceiro sector, Congresso da Sociedade Portuguesa de Estatística
• 2017, FUNDRAISING IN ACTION: HOW TO ENSURE THE SUCCESS OF A CROWDFUNDING CAMPAIGN?, IX International Congress on Teaching Cases related to Public and Nonprofit Marketing
• 2017, DIFFERENTIATION CHALLENGES IN SOCIAL CROWDFUNDING, IX International Congress on Teaching Cases related to Public and Nonprofit Marketing
• 2014, Nonprofit organizations: in what extent is internet being used to (re)connect stakeholders and organizations? An empirical study in Portuguese Foundations, ARNOVA 14
• 2012, Contabilidade de Gestão no Terceiro Sector: estudo empírico em IPSS, Management Studies International Conference