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Presentation
Presentation
This CU aims to: Provide students with communicational tools to enable them to express themselves efficiently, courteously and professionally in English, on topics and situations involving the world of work and organizations, in general. Develop vocabulary and fluency in English, in particular contexts of the professional life involving speaking on the phone (common situations). Empower students to exchange points of view and opinions in English on topics of their area of training.
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Class from course
Class from course
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Degree | Semesters | ECTS
Degree | Semesters | ECTS
Bachelor | Semestral | 4
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Year | Nature | Language
Year | Nature | Language
1 | Mandatory | Português
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Code
Code
ULHT449-980
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Prerequisites and corequisites
Prerequisites and corequisites
Not applicable
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Professional Internship
Professional Internship
Não
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Syllabus
Syllabus
1. Company structures Hierarchy, departments, positions, responsibilities Working conditions. Skills and qualifications. The recruitment process. Problems and challenges at work. 2. Speaking on the phone Phone messages, attempting a connection, getting through, leaving a message, wrong number, scheduling a meeting and changing the date/time. Professional language. Politeness and nuance in English.
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Objectives
Objectives
The main skills to acquire are: - The ability to communicate fluently, clearly and adequately in English, in situations related to the professional context, work and organizations; - The ability to speak and write on the elements of the structure of a company, different departments, respective responsibilities and tasks, with a special emphasis on journalism; - The ability to discuss working conditions and problems at work; - The ability to speak on the phone in English, in a clear and well-structured manner, using vocabulary and language strategies that are suited to the situations and problems encountered; - The ability to understand nuance and politenesse formulas in English and be able to use them appropriately; - The ability to apply acquired knowledge to the discussion of points of view and situations.
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Teaching methodologies
Teaching methodologies
Interactive lectures - short moments of presentation (to introduce or summarise) associated with audiovisual resources and demonstrations (real or simulations, and audio and video recordings), individual and small group activities, debates, case studies for discussion, role-play activities for practice and consolidation. This methodology will stimulate students to think, debate ideas, create solutions collaboratively and develop deep learning. Continual use of communicative activities to the detriment of formal lectures by the teacher, students do research and share information on the topics, individually and in group. Topics are given interdisciplinary approach, flipped classroom methodology, feedforward process to develop learning.
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References
References
Gordon Smith, D. (2007). English for telephoning. Oxford: OUP. Hicks, W. & Allen, G. (2023). English for Journalists, 5th ed, 30th Anniversary Ed, London & New York: Routledge. Mascull, B. (2017). Business Vocabulary in Use. 3rd ed., Cambridge: CUP. O Keeffe, M, Lansford, L. et al (2018). Business Partner - B1. n.p.: Pearson-FT Publishing. Richey, R. (2007). English for Customer Care. Oxford: OUP. Wilson, JJ & Clare, A. (2022). SpeakOut - B2, 3rd ed, Pearson. Artigos de jornais e revistas em língua inglesa (The Times, The Guardian, Time, The Economist, The Atlantic, HuffPost).
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Assessment
Assessment
Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.
Exemplo:
Descrição
Data limite
Ponderação
Written test
Dec-2026
30%
Presentation 1
Presentation 2
Oct-2026
Dec-2026
25%
35%
Attendance and participation
whole semester
10%
Assiduidade mínima de 80% das aulas é obrigatória para avaliação contínua. Os estudantes que excedam o limite de faltas e/ou faltem a um elemento de avaliação serão submetidos a exame.
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Mobility
Mobility
No
