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Presentation
Presentation
This CU aims to:
Provide students with communicational tools to enable them to express themselves efficiently, courteously and professionally in English, on topics and situations involving the world of work and organizations, in general.
Develop vocabulary and fluency in English, in particular contexts of the professional life involving speaking on the phone (common situations).
Empower students to exchange points of view and opinions in English on topics of their area of training.
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Class from course
Class from course
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Degree | Semesters | ECTS
Degree | Semesters | ECTS
Bachelor | Semestral | 4
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Year | Nature | Language
Year | Nature | Language
1 | Mandatory | Português
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Code
Code
ULHT449-980
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Prerequisites and corequisites
Prerequisites and corequisites
Not applicable
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Professional Internship
Professional Internship
Não
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Syllabus
Syllabus
1. Company structures
Hierarchy, departments, positions, responsibilities
Working conditions. Skills and qualifications. The recruitment process.
Problems at work.
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Objectives
Objectives
The main skills to acquire are:
- The ability to communicate fluently, clearly and adequately in English, in situations related to work and organizations;
- The ability to speak and write on the elements of the structure of a company, different departments, respective responsibilities and tasks;
- The ability to discuss working conditions and problems at work;
- The ability to speak on the phone in English, in a clear and well-structured manner, using vocabulary and language strategies that are suited to the situations and problems encountered.
- The ability to apply acquired knowledge to the discussion of points of view and situations.
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Teaching methodologies and assessment
Teaching methodologies and assessment
Interactive exhibit
short exposure times associated with audiovisual resources and demonstrations (real or simulations and recordings), individual and small group activities, debates. Such an exhibition will stimulate students to think, debate ideas, collaborate with each other and develop deep learning.
The applied methodology is the role-play, recreating real life working contexts, applying all learned topics
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References
References
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Gordon Smith, D. (2007). English for telephoning. Oxford: OUP.
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Mascull, B. (2017). Business Vocabulary in Use. 3rd ed., Cambridge: CUP.
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O¿Keeffe, M, Lansford, L. et al (2018). Business Partner - B1. n.p.: Pearson-FT Publishing.
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Richey, R. (2007). English for Customer Care. Oxford: OUP.
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Artigos de jornais e revistas em língua inglesa (The Times, The Guardian, Time, The Economist, The Atlantic, HuffPost).
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Office Hours
Office Hours
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Mobility
Mobility
No
