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Class Behaviour and Organizational Change

  • Presentation

    Presentation

    This curricular unit aims to enhance the understanding of how individuals and groups function within organizations, particularly in relation to managing organizational change in its different aspects and corresponding impacts: at the individual, group, and organizational levels. The objective is to equip students with information that enables them to identify key concepts and theories that elucidate how individuals and groups participate, respond, and interact within organizations, and the resulting consequences. Furthermore, the unit aims to foster the acquisition of diagnostic methodologies and intervention strategies applicable to organizational systems and subsystems, facilitating their application in processes and facilitating organizational change.
  • Code

    Code

    ULHT1705-14591
  • Syllabus

    Syllabus

      This UC explores processes related to diagnosis, intervention, and organizational behavior from three distinct but complementary levels of analysis. PC1 Individual, group, and organizational dimensions: top-down and bottom-up; organizational theories, organizational behavior, and change management; Organizational level PC2 Organizational diagnosis and change: models, phases, and resistance to change; models, methods, and instruments related to diagnosis;  ethical aspects to be considered diagnosis and organizational change processes; PC3 Change: planned and emergent, phases, project management, design, development, and presentation of reports and proposals.  Group and individual levels PC4 Diversity and individual differences, motivation, emotions, and well-being at work; PC5 Teamwork, decision-making processes, and leadership; PC6 Processes of social influence, power, and political behavior in organization; PC7 Organizational climate and culture.
  • Objectives

    Objectives

      LO3. Design and present a comprehensive organizational change project; LO4. Acknowledge the complexity of factors influencing organizational behavior; LO5. Identify individual characteristics that impact work and performance; LO6. Explain the motivational processes within an organizational context; LO7. Characterize and comprehend the unique dynamics of group work processes and their outcomes; LO8. Describe how organizational factors influence individual behavior within organizations.   By the end of this unit, students will have gained the necessary skills and knowledge to effectively diagnose organizational issues, implement appropriate interventions, and successfully manage organizational change.   Note. LO = learning outcomes
  • Teaching methodologies

    Teaching methodologies

    The teaching-learning process of this UC includes the adoption of active methodologies focused on creating opportunities for reflection, collective debate, and student co-responsibility for the systematization and deepening of the program content. Specifically, this is achieved through the development of cooperative autonomous work throughout the semester, supported by tutoring, with the aim of producing an original product from the implementation, in a real context, of a consulting project that will include conducting an organizational diagnosis and the construction – and potential implementation – of an intervention proposal.
  • References

    References

    Anderson, D. (2019). Organization development: The process of leading organizational change (5th Edition). Sage. Bold, E. O. (2011). Instruments and techniques used in the design and implementation of change management. Journal of Advanced Research in Management, 2(3), 5-13. Cawsey, T., Deszca, G., Ingols, C. (2015). Organizational change: An action-oriented toolkit. Sage. Colquitt, J. A., LePine, J. A., & Wesson, M. J. (2021). Organizational behavior: Improving performance and commitment in the workplace. McGraw-Hill Education. Cunha, M. P., Rego, A., Cunha, R. C.& Cabral-Cardoso, C., Neves, P. (2016). Manual de comportamento organizacional e gestão. RH Editora. Ferreira, A. I., & Martinez, L.F. (2008). Manual de diagnóstico e mudança organizacional. RH Editora. Neves, J. Caetano, A., & Ferreira, J. M. C. (2020). Psicossociologia das organizações: Fundamentos e aplicações. Edições Silabo. Robbins, S. & Judge T. (2018). Organizational behavior. Pearson Education.
  • Assessment

    Assessment

    A avaliação contínua pressupõe a realização de duas componentes: individual e de grupo.

    A avaliação individual consiste na realização de uma revisão crítica de literatura (i.e., uma recensão escrita sobre artigo científico); 50% da classificação final.

    A avaliação de grupo (número máximo de elementos: 5) consiste na conceção, desenvolvimento e potencial implementação de um projeto de diagnóstico e mudança organizacional numa organização real; 50% da classificação final e inclui as seguintes tarefas:


     

    1. Apresentação da 1.ª parte do trabalho de grupo sobre mudança organizacional – Diagnóstico Organizacional (5%)
    2. Apresentação da 2.ª parte do trabalho de grupo sobre mudança organizacional – Proposta de Mudança Organizacional (5%)
    3. Apresentação dos trabalhos de grupo sobre mudança organizacional (em formato PITCH) (10%)
    4. Relatório escrito (30%)

     

    Os/as estudantes que obtenham na avaliação contínua uma classificação final inferior a 9,5 ou que optem por não participar no modelo de avaliação contínua, prestarão provas conforme previsto no Regulamento Geral de Avaliação da Universidade Lusófona (Despacho Reitoral n.º 43/2025), nomeadamente através da realização de um Exame de Recurso (100% da classificação final) o qual, incidirá sobre a totalidade dos conteúdos programáticos da UC.

    Os/As estudantes com estatuto especial nos termos da alínea i) do Artigo 3.º do Regulamento Geral de Avaliação da Universidade Lusófona (Despacho Reitoral n.º 43/2025) que não integrem um grupo de trabalho, realizarão um trabalho de avaliação escrito equivalente em substituição do trabalho escrito de grupo, e uma apresentação oral.

     

    Continuous assessment requires the completion of two components: individual and group.

    The individual assessment consists of a critical literature review (i.e., a written review of a scientific article) which accounts for 50% of the final grade.

    The group assessment (maximum number of members: 5) involves the design, development, and potential implementation of a project for organizational diagnosis and change in a real organization. This accounts for 50% of the final grade and includes the following tasks:


     

    1. Presentation of the 1st part of the group work on organizational change – Organizational Diagnosis (5%)
    2. Presentation of the 2nd part of the group work on organizational change – Organizational Change Proposal (5%)
    3. Presentation of the group projects on organizational change (in PITCH format) (10%)
    4. Written report (30%)

     

    Students who receive a final grade below 9.5 in continuous assessment, or who choose not to participate in the continuous assessment model, will take exams as provided for in the General Evaluation Regulation of Universidade Lusófona (Despacho Reitoral n.º 34/2025), namely through a Resit Exam (100% of the final grade), which will cover all program content of the UC.

    Students with special status (i) of Article 3 of the General Evaluation Regulation of Universidade Lusófona (Despacho Reitoral n.º 43/2025) who are not part of a work group will complete an equivalent written assessment task in place of the group written work and an oral presentation.

     

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