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Class Human Resources Services Delivery

  • Code

    Code

    ULHT6036-23351
  • Syllabus

    Syllabus

    1.      HRM a strategic partner;

     

    2.      Information and Communication – Collaborative Tools;

     

    3.      The dimension and function of HR Systems and Processes;

     

    4.      HRM Policies a Strategic Instrument;

     

    5.      Mobility and Rewards;

     

    6.      Internal Control and Auditing at the service of Organizational Performance;

     

    7.      HRM Metrics and Indicators as a Management Tool;

     

    8.      Centralization and Decentralization Model (David Ulrich);

     

    9.      The “self-service HR service delivery” model.

  • Objectives

    Objectives

    UC Human Resources Services Delivery aims to provide an integrated view of the human resources area with the companies' global strategy, in addition to developing and expanding the management perspective.

    The program deepens and structures theoretical knowledge in its application of human resources, with an emphasis on its main subsystems; discusses the application in companies and offers instruments for action.

    Train the higher-level professional to develop a strategic, tactical and operational vision of Human Resources management in organizations; Develop the ability to analyze, structure and synthesize information related to people management, contributing to the improvement of the decision-making process.

    Offer instruments so that they obtain greater and better knowledge of the area of human resources and manage to improve management processes at the level of excellence.

  • Teaching methodologies and assessment

    Teaching methodologies and assessment

    Teaching methodology

    The preceding points show the practical and advanced character of the program. It identifies the purposes of the articles, involves executives and uses supports used in organizations. Tutoring is followed by practical training.

    Theoretical classes. Practices - Advanced management hard skills and soft skills; Theoretical Frameworks; Practical projects; Case Study; presentations; Debates and Opinions

    Individualized monitoring program - Acquisition of skills for a better

     

    Evaluation methodology

    2 Individual work written on specific topics covering the theoretical and practical concepts acquired, with a weighting of 40% (20% each work);

    1 Final group project (composed of a written report, slides for presentation and individual defense in class), with a weighting of 60%;

  • References

    References

    • Teixeira, S (2020). Gestão Estratégica (2ª ed). Escolar.
    • Eubanks, B.(2019).  Artificial Intelligence for HR: Use AI to Support and Develop a Successful Workforce.  Kogan Page Ldt. Uk.
    • Attie,W.(2018).Auditoria-conceitos e Aplicações. Atlas.
    • Vários.(2018).Do Orçamento ao Balanced Scorecard-A Evolução Para o Crescimento dos Resultados. Almedina.
    • Adams, L. (2017). HR Disrupted: It's time for something different. Pratical Inspiration Publishing. UK.
    • Berger, Lance A.& Berger Dorothy R. (2008). The Compensation Handbook: A State-Of-The-Art Guide to Compensation Strategy and Design. (5th ed.) New York : McGraw-Hill.
    • Hunter, I., Saunders, J. & Constance, S. (2006).  HR Business Partners: Emerging Service Delivery Models for the HR Function. Routledge. London, UK.
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