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Class Fundamentals of Information Systems

  • Presentation

    Presentation

    The discipline is part of the General training plan in information systems degree course and has as main objectives to provide students with a set of General and specific knowledge that will allow them the understanding and mastery of the types, characteristics and roles of information systems in the whole society and in particular in companies, as well as planning and management of Business information systems, represent and model business processes and requirements. Learn to specify and select new information systems. Know the development methodologies and security aspects to consider.

  • Code

    Code

    ULHT12-8334
  • Syllabus

    Syllabus

    Theoretical Component

    • Concept of Information Systems: People, Processes, and Technology
    • Knowledge Pyramid: Data, Information, Knowledge, and Wisdom
    • Strategy and Information Systems and Business Systems: Customer Relationship Management (CRM), Resource Management (ERP), Logistics Platforms (SCM), Marketplaces and Ebusiness, GIS, Mobile Systems, etc.
    • Hardware and Software Structures
    • 2- and 3-tiered Enterprise Architectures
    • Quality and SI/IT Management Methodologies (ITIL, CobiT, CMM)
    • Ethics and Legal Impacts of Technology

    Practical Component

    • Ishikawa Diagram (this can be moved to the theoretical, but it can be a good start to structuring problems before processes)
    • Process and BPM Concepts
    • BPMN Notation
    • Basic Process Mining Concepts
    • Basic Lean Six Sigma Concept
  • Objectives

    Objectives

    The discipline is part of the General training plan in information systems degree course and has as main objectives to provide students with a set of General and specific knowledge that will allow them the understanding and mastery of the types, characteristics and roles of information systems in the whole society and in particular in companies, as well as planning and management of Business information systems and represent and model business processes. These skills are reinforced by the approach and analysis of various case studies and research papers complement as well as use of a process modeling tool. Course of initiation to information systems focuses on the study of concepts and themes referenced in the area, such as planning and management of information systems, architectures and BPM (Business Process Management). Know development and security methodologies and learn how to specify, select and acquire new information systems.

  • References

    References

    • Bocij, Paul & Greasley, Andrew & Hickie, Simon –Business Information Systems, Technology, development and management for the modern business,6th Edition. Pearson (2019). ISBN13: 9781292220970
    • Cadle, James & Paul, Debra, Paul & Turner, Paul. Business Analysis Techniques, 99 Essential Tools For Success (second edition). BCS (2018) ISBN-13: 978-1780172736
    • White, Stephen A. &. Miers Derek Miers  (2008). BPMN: Modeling and Reference Guide. Future Strategies Inc. ISBN13:9780977752720
    • Nunes, Mauro e O'Neill, Henrique. Fundamental de UML, (7ª edição). FCA (2011) ISBN-13: 978-972-722-481-4
    • O'Neill, Henrique, Nunes, Mauro e Ramos, Pedro. Exercícios de UML, (1ª edição). FCA (2010) ISBN-13: 978-972-722-616-0
    • Lankhorst, Marc et al., Enterprise Architecture at Work, Modeling, Communication and Analysis, Fourth Edition 2017, Springer ISBN-978-3-662-57169-9
    • Documentos de apoio e textos a fornecer pelos docentes
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