Class Management and Control of Civil Protection Operations

The Civil Protection Operations Management and Control course focuses on the principles, models, and tools that support the operational management of emergencies and the coordination of civil protection operations. Based on the Integrated Protection and Rescue Operations System (SIOPS) and the Operations Management System (SGO), the course addresses command, control, coordination, decision-support processes, incident command organization, operational theatre management, and cooperation among civil protection agencies and supporting organizations. Through case studies and simulation exercises, students develop the knowledge and skills required to manage and coordinate civil protection operations in a range of emergency scenarios.

Not applicable

1. Operational Management 1.1. Framework. 1.2. Coordination structures. 1.3. Institutional cooperation. 2. SIOPS 2.1. Organization. 2.2. Coordination. 2.3. Command. 3. SGO 3.1. Principles. 3.2. Modular organization. 3.3. Operational levels. 4. Operational Decision-Making 4.1. Assessment. 4.2. Planning. 4.3. Monitoring. 5. Incident Command Post 5.1. Organization. 5.2. Command Staff. 5.3. Information management. 6. Incident Management 6.1. Assessment. 6.2. Sectorization. 6.3. Resource management. 7. Command and Control 7.1. Operational tools. 7.2. Communications. 7.3. Decision support. 8. Exercises and Simulation 8.1. Simulations. 8.2. Case studies. 8.3. Lessons Learned.

The course adopts a blended learning approach, combining face-to-face and online sessions supported by Moodle for learning resources, communication, and student support. Teaching is based on Problem-Based Learning (PBL), real incident analysis, case studies, command post exercises, and operational simulations. Collaborative learning, guided discussions, and decision-support tools are used to develop students' competencies in command, coordination, and operational management.

Buck, D. A., Trainor, J. E., & Aguirre, B. E. (2006). A critical evaluation of the Incident Command System and NIMS. Journal of Homeland Security and Emergency Management, 3(3). Comfort, L. K. (2007). Crisis Management in Hindsight: Cognition, Communication, Coordination, and Control. Public Administration Review, 67, 189-197. Coppola, D. P. (2021). Introduction to International Disaster Management (4th ed.). Butterworth-Heinemann. Decreto-Lei n.º 90-A/2022, de 30 de dezembro. Sistema Integrado de Operações de Proteção e Socorro (SIOPS). Diário da República Portuguesa. Despacho n.º 4067/2024, de 15 de abril. Sistema de Gestão de Operações (SGO). Diário da República Portuguesa. Haddow, G. D., Bullock, J. A., & Coppola, D. P. (2024). Introduction to Emergency Management (7th ed.). Butterworth-Heinemann. Klein, G. (1998). Sources of Power: How People Make Decisions. MIT Press. Perry, R. W., & Lindell, M. K. (2007). Emergency Planning. Wiley.