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Class Digital Marketing

  • Presentation

    Presentation

    This course aims to develop a critical point of view regarding how companies and brands may explore the

    digital environment to implement their Communication and Marketing strategies, taking into account

    online consumer behavior and digital advertising and communication dynamics. This course's syllabus is

    focused on discussing how Branding strategical and operational must consider the online context and

    how Communication practitioners must perceive and take into account the characteristics and

    possibilities of this environment.

  • Code

    Code

    ULHT6354-14507
  • Syllabus

    Syllabus

    The digital marketing unit presents an academic discussion on the main topics discussed in Digital

    Marketing. The course presents twelve main topics related to Marketing strategies and consumer buying

    behavior in the digital environment. The topics are listed below:

    • Online consumer journey
    • Digital campaigns
    • Brand presence is Social networks sites
    • Brand Communities
    • Consumer-generated content
    • Electronic word of mouth
    • Consumer engagement
    • Branding and digital ambassadors: influencers and celebrities
    • Digital Marketing Strategies
    • Online Branding
    • Personalization of brands
    • Storytelling in the digital environment
  • Objectives

    Objectives

    It is expected that at the end of this course, the student will have a clear perception of the main lines of

    research in digital marketing and develop a critical view of the methods and concepts related to

    contemporary discussions on digital marketing.

    For each topic, the main topics discussed in the academic marketing literature will be presented, offering

    an overview of contemporary discussions on the topic.

    Following the academic articles' discussion, which presents a theoretical framework for each topic, case

    studies are discussed to showcase how digital Communication and Marketing strategies are present in

    the market.

  • Teaching methodologies and assessment

    Teaching methodologies and assessment

    The lecture sessions will be complemented with practical market cases, discussion of case studies, and presentation of the academic research perspective on the topics. For the course, the SIMBOUND simulator will be used, featuring 6 game rounds and 1 practice round. This simulator is an innovative tool for students to understand the impact of decisions in digital marketing.

  • References

    References

    • Audrezet, A., de Kerviler, G., & Guidry Moulard, J. (2020). Authenticity under threat: When social media influencers need to go beyond self-presentation. Journal of Business Research , 117, 557 - 569.
    • Belk, R. W. (2013). Extended self in a digital world. Journal of Consumer Research, 40(3), 477-500.
    • Berger, J. (2014). Word of mouth and interpersonal communication: A review and directions for future research. Journal of Consumer Psychology , 24 (4), 586 - 607.
    • Brown, J. O., Broderick, A. J., & Lee, N. (2007). Online Communities¿: Conceptualizing the Online Social Network. Journal of Interactive Marketing , 21 (3), 2 - 20
    • Chaffey, D., & Smith, P. R. (2017). Digital marketing excellence: planning, optimizing and integrating online marketing . Taylor & Francis.
    • Kozinets, R. V. (2019). Netnography: The essential guide to qualitative social media research. Sage.
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