Class Leadership, Conflict Management and Negotiation

Enabling students to develop interpersonal skills within the scope of organizational systems involving vertical and horizontal relationships. Provide the theoretical framework, as well as practical tools that allow them to develop their reflective and participative ability.

Not applicable

1. Motivation: Achieve emotional control through understanding emotions 2. Motivate workers by formulating goals. When goal setting can be problematic 3. Cultivate self-efficacy for personal and organizational efficiency 4. Stimulate creativity by feeding passion. Art and imagination as leadership tools 5. Use empowerment to motivate people for shared leadership 6. Pay for performance or recognize the other to improve performance? 7. Promote procedural and interactional justice to improve individual and organizational outcomes 8. Use power effectively to influence people 9. Lead through vision and values: Importance of benevolence and integrity 10. Communicate effectively looking for balance. Use participation to share information and knowledge 11. Manage conflict through negotiation and mediation. Knowing how to listen and give in

Exposition of theoretical contents Analysis and prior preparation of texts and support articles by the students previously provided by the teacher to be discussed in class 60% of contact hours will be dedicated to the exposition of theoretical content 40% to carrying out activities aimed at training technical skills and developing team work skills, through group dynamics

Fairhurst, G. (2011). The Power of Framing. Creating the language of leadership. Jossey-Bass.                Jesuíno, J. C. (2005). Processos de liderança (4ª Ed.), Lisboa: Livros Horizonte. Jesuíno J. C. (1992). Negociação. Estratégias e Táticas. Lisboa: Texto Editora. Rego, A. & Pina e Cunha, M. (2003). A Essência da Liderança. Lisboa: HR Editora. Thompson, L. (2020). The Mind and the heart of the negotiator (7th Edition).  Pearson Education Inc. Thompson, L. (2008) A verdade sobre a negociação. Lisboa: Atual Editor