Class Training and Coaching

Organizational development through development of employee skills. A privileged tool for promoting organizational change, talent retention and organizational effectiveness. Integrates aspects of Management and Psychology.

Not applicable

1. Training Storytelling - evolution (apprenticeship, JIT, ADDIE and AGILE models) 2. Learning as a Change Management tool - Strategic Training Cycle and Organizational Development (Learning Organizations) 3. Psychopedagogy of Learning - Principles, factors, types of learning and implications for adult learning and Lifelong Learning 4. Training goals, methods and techniques (pedagogical goals, pedagogical methods and techniques, design and implementation, training evaluation) 5. Fundamental theories in digital learning design(Design de experiência de aprendizagem, Design Thinking, Peeargogy) 6. The state of the art in formation – XXI century (gamification, collaborative learning, academies, the power of AI, micro-learning) 7. Coaching – skills, goals, models (GROW, appreciative inquiry); techniques (questioning, SWOT analysis, Johari window) 8. Contemporary challenges in coaching - ethics; scientific foundation; coaching by strength

Students will be challenged to conduct projects in a real context and analyze cases collaboratively. Group feedback and debate are valued, as well as the use of digital platforms and reversed learning.  40% of the UC hours will be dedicated to the presentation of content (40%).

Garrett, B. (2000). The Learning Organisation: Developing Democracy at Work . London: Harper Collins. Gibb, S. J. (2011). Human Resource Development; Process, Practices and Perspectives at Work, 2nd edition. Basingstoke: Palgrave. Harrison, R. (2009). Learning and Development . London: McGraw Hill. Kirkpatrick, Donald L. , & Kirkpatrick, James D. (2006). Evaluating training programs: the four levels (3rd ed). S. Francisco: Berrett-Koehler. Klein , Stephen B. (2012). Learning: principles and applications (6th ed ). London: Sage. Marcus-Quinn, A., & Hourigan, T. (Eds.). (2021). Handbook for online learning contexts: digital, mobile and open Smith, W.-A., Boniwell (2021). Positive psychology coaching in the workplace Pereira, Alexandra Barosa (2007). Coaching em Portugal: teoria e prática . Lisboa: Edições Sílabo. Wilson, J.P. (2012). Human Resource Development. London: Kogan Page. Zeus, P., & Skiffington, S. (2003). The complete guide to coaching at work . New York: McGraw-Hill Education