Teacher
Fernanda Santos

Resume

Finance enthusiast, with a PhD in Management, focused in Public Procurement, from School of Business & Social Sciences, Universidade Europeia, Lisbon, Portugal. Master’s Degree in Business Sciences and Postgraduate studies in Management at the Lisbon School of Economics & Management – ISEG and a degree in Data Processing/Computing Management at UAL – Universidade Autónoma Luís de Camões. The framework of my master’s Theses subject was developed through KPI’s quality of the shared services, which the strategy Lean six-sigma such as DMAIC methodology were its basis. The final degree project was developed at the CRM – Customer Relationship Management area. Played several coordinating roles in many different departments, from Marketing to the Financial department, including at the International level. Professional experience, strongly developed, in the Pharmaceutical Industry.

Graus

• Doutoramento
  Gestão
• Mestrado
  Ciências Empresariais
• Pós-Graduação
  Gestão Empresarial

Publicações

Artigo em revista

• 2025-02-27, The impacts of AI and automation on human resource management – systematic review, Brazilian Journal of Development
• 2025-02-27, Assédio moral no ambiente laboral: o contexto dos abusos psicológicos contra as mulheres, Brazilian Journal of Development
• 2025-02-12, Gestão e retenção de talentos na era digital no setor da saúde, Brazilian Journal of Development
• 2024-12-03, Serão os Polícias Municipais emocionalmente inteligentes para lidar com o stress ocupacional e evitar o Burnout?, Brazilian Journal of Development
• 2024-10-18, REMAINING OR MIGRATING? A PRESPECTIVE IN THE LIGHT OF THE SDGS, International Journal of Professional Business Review
• 2024-10-04, Human resources management in civil construction, Brazilian Journal of Development
• 2020-05-04, A Soft Computing Framework to Support Consumers in Obtaining Sustainable Appliances from the Market, Applied Sciences