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Class Information Technology Marketing

  • Presentation

    Presentation

    The course Information Technology Marketing introduces the principles and practices of marketing applied to the IT sector. It focuses on market analysis, strategic planning, and the implementation of marketing actions adapted to digital products, services, and solutions. The aim is to develop managerial, communication, and planning skills directly applicable to software, digital platforms, and online business contexts.
  • Code

    Code

    ULHT457-8850
  • Syllabus

    Syllabus

    Fundamentals of Marketing and Strategic Marketing Marketing Environment and Marketing Mix (8 Ps) Product Marketing vs. Service Marketing Digital Marketing in the Network Society (Inbound and Outbound) Marketing Planning: persona, customer journey, competition, communication channels Customer Journey stages: attract, convert, engage, sell, and retain Marketing Technologies: automation, CRM, websites Marketing and Sales Alignment (MQL, SQL) Metrics and performance analysis of marketing actions Emerging technologies and technological foresight (AI, IoT, AR/VR, Society 5.0)
  • Objectives

    Objectives

    By the end of the course, students should be able to:   1. Translate technical language into business language understandable by clients and stakeholders. 2. Understand the usability and strategic value of IT products and services in the customer’s business context. 3. Analyse the IT ecosystem and the customer value delivery chain. 4. Develop digital marketing strategies aligned with business goals.
  • Teaching methodologies

    Teaching methodologies

    Analysis of company cases with discussion dynamics (debates, personal essays, practical assignments).
  • References

    References

    Kotler, P., Armstrong, G., Harris, L. C., He, H. (2020). Principles of Marketing - European Edition, 8th ed., Pearson Education Kotler, P., Keller, K. L., Chernev, A., (2022). Marketing Management - Global Edition, 16th ed., Pearson Education Wheelen, T. L., Hunger, J. D., Hoffman, A. N., Bamford, C. E. (2018). Concepts in Strategic Management and Business Policy? Globalization, Innovation, and  Sustainability, 15th Edition, New Jersey, Pearson Ward, J. e Peppard, J. (2013). Strategic Planning for Information Systems, 3rd Edition, John Wiley and Sons Ltd.
  • Assessment

    Assessment

    Descrição dos instrumentos de avaliação (individuais e de grupo) ¿ testes, trabalhos práticos, relatórios, projetos... respetivas datas de entrega/apresentação... e ponderação na nota final.

    EN

    Description of assessment instruments (individual and group) - tests, practical work, reports, projects... respective delivery/presentation dates... and weighting in the final grade.

    Descrição / Description

    Data / Date

    Ponderação / Weighting

    Projeto individual com apresentação e discussão oral / Individual project with presentation and oral discussion

     Moodle

    60%

    Participação nas aulas e fórum / Classes & forum participation

    Moodle

    40%

     


    Nos momentos de apresentação, não são permitidos quaisquer meios de apoio escrito (papel ou telemóvel) - apenas o suporte usado para apresentar o trablaho é permitido (apresentação em Powerpoint ou qualquer outro formato).

    A calendarização dos diversos momentos de avaliação será disponibilizada no Moodle.

    Uma classificação inferior a 8,5 valores no projeto individual, ou na participação nas aulas e fórum, obriga a exame de recurso.

    Em exame de recurso :
    - Os alunos realizarão um exame que corresponderá a 100% da classificação final (nota mínima de aprovação de 9,5 valores).

    Adicionalmente poderão ser incluídas informações gerais, como por exemplo, referência ao tipo de acompanhamento a prestar ao estudante na realização dos trabalhos; referências bibliográficas e websites úteis; indicações para a redação de trabalho escrito...
     

    EN
     

    During presentations, no written support (paper or cell phone) is permitted - only the support used to present the work is permitted (PowerPoint presentation or any other format).
     

    The schedule for the various assessments will be available on Moodle.
     

    A grade lower than 8.5 points on the individual project, or on class and forum participation, will require a retake exam.
     

    For the retake exam:
    - Students will take an exam that will be worth 100% of their final grade (minimum passing grade of 9.5 points).
     

    General information may also be included, such as references to the type of support provided to the student during the work; bibliographical references and useful websites; guidelines for writing written work, etc.

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