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Class Development of Organizational Competencies in Tourism

  • Presentation

    Presentation

    The UC Development of Organizational Skills in Tourism represents a fundamental pillar for understanding the management of Human Resources and people by competences in the tourism sector, in which the student develops technical skills for the preparation of skill profiles.

  • Code

    Code

    ULHT6447-23835
  • Syllabus

    Syllabus

    S1: Strategic Management of Human Resources and Strategic Plan.
    S2: Human Resources Management by competencies in tourism.
    S3: Concept and typology of competences
    S4: Importance of professional training in the organizational context
    S5: Methods and techniques for developing competency profiles
    S6: Attraction, recruitment and selection of Human Capital
    S7: Vocational training plan

  • Objectives

    Objectives

    LO1: Develop students' understanding of the importance of strategic Human Resources management in the tourism sector;

    LO2: Make students aware of the objectives of Human Resources management by competences in tourism;

    LO3: Enable students to manage the different types of skills in tourism;

    LO4: Enable students to develop training programs in tourism;

    LO5: Enable students with techniques to create profiles based on tourism competence benchmarks;

    LO6: Enable students with techniques to analyze an interview and draw up competency profiles in tourism

    LO7: Enable students with techniques to analyze functions and create profiles of competences in tourism;

    LO8: Enable students with methods and techniques to attract, recruit and select candidates for tourism;

    LO9: Train students to draw up a training and development plan.

  • References

    References

    Alis, D., Horts C., Chevalier, F., Fabi, B. & Peretti, J. (2012). Gestão de Recursos Humanos . Lisboa: Edições Piaget.

    Ceitil, M. (2007). Gestão e desenvolvimento de competências . Lisboa: Edições Sílaba

    Cunha, M., Rego, A., Cunha, R., Cabral-Cardoso, C. Marques, C. & Gomes, J. (2012). Manual de gestão de pessoas e do capital humano . Lisboa: Edições Sílabo.

    Lopes, J. & Silva, H. S. (2012). 50 Técnicas de avaliação formativa . Lisboa: Lidel.

    Neves, A., & Costa, R. (2012). Gestão de Recursos Humanos . Lisboa: Editora RH.

    Noe, R. (2020). Employee training & development (8th ed.) NY: McGraw-Hill.

    Reis, F. (2010). Recrutamento, selecção e integração . Lisboa: RHsditora.

    Sousa, M. J., Duarte, T., Sanches P. G. & Gomes, J. (2006). Gestão de Recursos Humanos - Métodos e práticas . Lisboa: Lidel

     

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