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Presentation
Presentation
The UC Development of Organizational Skills in Tourism represents a fundamental pillar for understanding the management of Human Resources and people by competences in the tourism sector, in which the student develops technical skills for the preparation of skill profiles.
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Class from course
Class from course
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Degree | Semesters | ECTS
Degree | Semesters | ECTS
Master Degree | Semestral | 6
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Year | Nature | Language
Year | Nature | Language
1 | Mandatory | Português
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Code
Code
ULHT6447-23835
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Prerequisites and corequisites
Prerequisites and corequisites
Not applicable
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Professional Internship
Professional Internship
Não
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Syllabus
Syllabus
S1: Strategic Management of Human Resources and Strategic Plan.
S2: Human Resources Management by competencies in tourism.
S3: Concept and typology of competences
S4: Importance of professional training in the organizational context
S5: Methods and techniques for developing competency profiles
S6: Attraction, recruitment and selection of Human Capital
S7: Vocational training plan
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Objectives
Objectives
LO1: Develop students' understanding of the importance of strategic Human Resources management in the tourism sector;
LO2: Make students aware of the objectives of Human Resources management by competences in tourism;
LO3: Enable students to manage the different types of skills in tourism;
LO4: Enable students to develop training programs in tourism;
LO5: Enable students with techniques to create profiles based on tourism competence benchmarks;
LO6: Enable students with techniques to analyze an interview and draw up competency profiles in tourism
LO7: Enable students with techniques to analyze functions and create profiles of competences in tourism;
LO8: Enable students with methods and techniques to attract, recruit and select candidates for tourism;
LO9: Train students to draw up a training and development plan.
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Teaching methodologies and assessment
Teaching methodologies and assessment
Use of HRM software
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References
References
Alis, D., Horts C., Chevalier, F., Fabi, B. & Peretti, J. (2012). Gestão de Recursos Humanos . Lisboa: Edições Piaget.
Ceitil, M. (2007). Gestão e desenvolvimento de competências . Lisboa: Edições Sílaba
Cunha, M., Rego, A., Cunha, R., Cabral-Cardoso, C. Marques, C. & Gomes, J. (2012). Manual de gestão de pessoas e do capital humano . Lisboa: Edições Sílabo.
Lopes, J. & Silva, H. S. (2012). 50 Técnicas de avaliação formativa . Lisboa: Lidel.
Neves, A., & Costa, R. (2012). Gestão de Recursos Humanos . Lisboa: Editora RH.
Noe, R. (2020). Employee training & development (8th ed.) NY: McGraw-Hill.
Reis, F. (2010). Recrutamento, selecção e integração . Lisboa: RHsditora.
Sousa, M. J., Duarte, T., Sanches P. G. & Gomes, J. (2006). Gestão de Recursos Humanos - Métodos e práticas . Lisboa: Lidel
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Office Hours
Office Hours
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Mobility
Mobility
No
