Customer Service Assistant

ULusófona is looking for a customer service assistant to join its team. The ideal candidate will be responsible for providing excellent service and ensuring a positive experience for all visitors.

Key Responsibilities:

• Telephone and face-to-face customer service;
• Responding to emails and various requests;
• Other administrative tasks;

Required Skills and Qualifications:

• Good communication skills;
• Responsibility, punctuality, and reliability;
• Good spoken and written English skills;
• Dynamic and proactive attitude;
• Computer literacy (user level);

Conditions:

• Fixed-term contract for 12 months with the possibility of renewal;
• Working hours: Monday to Friday, from 10:00 to 19:00;

We Offer:

• Integration into a young team;
• Continuous training;
• Educational benefits;
• Discounts at the gym and bookstore;
• Health insurance;

Application to: candidaturas.gestao.talento@ulusofona.pt